Privacy

Privacy Policy

Effective Date: 08/18/25

At Felor, your privacy matters. We’re committed to being transparent about how we collect, use, and protect your information—because trust is at the heart of everything we do.

1. What We Collect

When you browse or shop with us, we may collect the following:

  • Personal Details – like your name, email, shipping address, billing info, and phone number

  • Order Details – what you purchase, how you pay, and where we send your order

  • Device Info – your IP address, browser, time zone, and cookies to help us improve your experience

  • Cookies – small data files that remember what’s in your cart, how you navigate the site, and how we can serve you better

2. How We Use It

We only use your information to:

  • Process and ship your orders

  • Send you updates about your purchase

  • Provide customer support

  • Improve how our website functions

  • Share product news and special offers (if you opt in)

We never sell or rent your data—ever.

3. Sharing Your Info

We share limited information only with trusted partners who help us run our business:

  • Shopify – powers our online store

  • Payment providers – securely handle transactions

  • Shipping carriers – get your jewelry to your door

  • Analytics tools – help us understand what’s working and what’s not

Each partner follows strict security and confidentiality standards.

4. Marketing Emails

If you join our email list, you’ll receive early access to new launches, exclusive offers, and behind-the-scenes stories. You can unsubscribe anytime using the link in our emails.

5. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we have on file

  • Ask for corrections or updates

  • Request that we delete your information

  • Opt out of marketing communications

To request any of the above, just email us at felorjewelry@gmail.com.

6. Data Retention

We keep your information only as long as needed—to fulfill your orders and meet legal obligations.

7. Security

We use secure technology (like SSL encryption) to protect your information during checkout and payment. While no system is 100% secure, we take data protection seriously.

8. Third-Party Links

If you click on links that lead to other websites (like Instagram or stockists), we can’t control their privacy practices. We encourage you to read their policies too.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here, so you’re always in the loop.

10. Questions?

We’re here to help.
Email us anytime at felorjewelry@gmail.com